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Infrastructure Optimization seeks to define the maturity of an IT-based organisation by assessing the technology that supports the underlying business functions and objectives.
Successful implementations of a technology infrastructure ensure that business goals are fully supported and that: - People are empowered with access to information when they need it
- Processes are automated and aligned to business goals
- IT services can be adapted to changing business needs
Infrastructure Optimization is measured against four maturity levels as follows: | Basic | - Technology is implemented as it is needed (ad-hoc)
- Typically bought on price and features alone
- No consideration given to integration and long-term architectural view
| | Standardised | - Some thought goes into buying process
- Technology processes are more efficient
- Adoption of industry standards
| | Rationalised | - Systems are managed
- Processes are well automated
- IT is considered a strategic asset
| | Dynamic | - Systems management is fully automated
- IT is viewed as a strategic enabler
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