We provide a number of support options each of which is targeted at the specific needs of the small business. This ranges from ad-hoc or regular maintenance each month via Warami Assist, pro-active monitoring with Warami Alert and a fully managed, unlimited support service with Warami Total Care. |
||||||||||||||||||||||||||
|
||||||||||||||||||||||||||
|
|
||||||||||||||||||||||||||
Warami Assist is our standard support service which provides regular or ad-hoc maintenance for IT systems. Typically, support is provided for desktop PC's, servers and network equipment on a 'per-incident' basis and is chargeable by the hour. Customers willing to commit to a regular support contract (based on an agreed minimum number of support hours per month/quarter/year) are entitled to discounts on our standard rates.
Warami Total Care is our premium support service which provides technical support for your desktop PC's, servers and IT network at a fixed price.
Warami Alert is our entry level monitoring and alerting package. By installing our remote monitoring software we can proactively manage a clients IT network with a view to pre-empting potential problems before they arise.
